55 Lottery - Privacy Policy

Information We Collect

Personal information you provide

When you register an account or participate in draws on 55lotterygame.in.net, we collect your full name, date of birth, email address, and mobile number. To comply with Know Your Customer (KYC) requirements under Indian law, we also collect government-issued identity documents such as an Aadhaar card, PAN card, or Voter ID. Providing accurate information is a condition of using the 55 Lottery platform; incomplete or false details may result in account suspension and forfeiture of winnings.

Payment and transaction data

All deposits and withdrawals on 55 Lottery are processed through regulated Indian payment instruments, including PhonePe, Google Pay (GPay), BHIM UPI, net banking, and debit cards issued by Indian banks. We collect the transaction reference number, amount, timestamp, and the masked details of the payment instrument used. We do not store full card numbers or UPI PINs; that sensitive data is handled exclusively by our PCI-DSS-compliant payment partners. Transaction records are retained for a minimum of five years to satisfy anti-money laundering (AML) obligations.

Information collected automatically

Our servers and third-party analytics services automatically log your IP address, device type, browser, operating system, and session activity each time you access the platform. We also use cookies and similar technologies to maintain your login session, remember your preferences, and analyse aggregate usage patterns. You can manage cookie preferences through your browser settings; however, disabling certain cookies may limit platform functionality. We may additionally receive fraud-signal data from device fingerprinting partners to protect the integrity of each lottery draw.

How We Use Your Information

Service delivery and account management

Your personal data is used primarily to create and maintain your 55 Lottery account, verify your age and identity, process deposits and withdrawals via PhonePe, GPay, or BHIM UPI, and credit verified winnings to your chosen payment method. We also use it to administer lottery draws fairly, maintain an auditable record of your participation history, and provide responsive customer support. Without this processing, we cannot operate the platform or fulfil our contractual obligations to you.

Legal and regulatory compliance

As a platform serving users in India, we process personal data to meet obligations under the Information Technology Act 2000, the Prevention of Money Laundering Act (PMLA), and any applicable state lottery regulations. This includes age verification (users must be 18 or older), KYC screening, AML transaction monitoring, and responding to lawful requests from courts, law-enforcement agencies, or financial regulators. Financial and KYC records are retained for periods mandated by these laws, typically five to seven years.

Security, fraud prevention, and marketing

We analyse account activity, device signals, and payment patterns to detect fraud, collusion, and other prohibited conduct. This processing is carried out on the basis of our legitimate interests in protecting users and maintaining draw integrity. With your separate consent, we may also send promotional offers and draw notifications by SMS or email. You may withdraw marketing consent at any time through your account notification settings or by clicking the unsubscribe link in any message; this does not affect service-related communications.

Your Rights

Access, correction, and deletion

Under applicable Indian data-protection law and principles recognised by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, you have the right to access a copy of the personal data we hold about you, request correction of inaccurate or incomplete information, and, in certain circumstances, request deletion of your data. Deletion requests are subject to our legal retention obligations, for example, we cannot erase KYC or transaction records that we are required by law to keep.

Objection and data portability

You may object to processing carried out on the basis of our legitimate interests, including direct marketing and behavioural analytics. Where technically feasible, you may also request a portable copy of the data you have provided to us in a structured, machine-readable format. To exercise any of these rights, submit a written request to our support team using the contact details below. We will acknowledge your request within 72 hours and aim to resolve it within 30 calendar days.

Contact Us

For privacy-related queries, rights requests, or data complaints, please contact our Data Protection team:

Email: [email protected]
Response time: We acknowledge all requests within 72 hours and resolve them within 30 calendar days.